SOCIAL MEDIA DONE FOR YOU.
LUNA MEDIA ONBOARDING PROCESS.
LUNA MEDIA ONBOARDING PROCESS.
FROM SIGNING UP TO HANDING OVER YOUR SOCIAL MEDIA.
FROM SIGNING UP TO HANDING OVER YOUR SOCIAL MEDIA.
Don’t worry — we’ve done this many times before. Our team guides you through the entire onboarding process, gets everything set up properly and makes handing over your social media simple. Once the foundations are built, we take care of the rest.
Don’t worry — we’ve done this many times before. Our team guides you through the entire onboarding process, gets everything set up properly and makes handing over your social media simple. Once the foundations are built, we take care of the rest.
01
01
WE GET TO KNOW YOUR BUSINESS.
WE GET TO KNOW YOUR BUSINESS.
Before we create anything, we need to understand your business. Your Luna team carries out a deep dive into your company, services, customers, competitors, current marketing, social media presence, goals and how you want your business to be seen.
Before we create anything, we need to understand your business. Your Luna team carries out a deep dive into your company, services, customers, competitors, current marketing, social media presence, goals and how you want your business to be seen.
WE LEARN YOUR BUSINESS BEFORE WE SPEAK FOR IT.
WE LEARN YOUR BUSINESS BEFORE WE SPEAK FOR IT.
02 — WE BUILD YOUR STRATEGY.
02 — WE BUILD YOUR STRATEGY.
Next, we turn everything we’ve learned into your bespoke social media strategy. We establish your content direction, target audience, tone of voice, brand style, content pillars, platforms and posting plan.
Next, we turn everything we’ve learned into your bespoke social media strategy. We establish your content direction, target audience, tone of voice, brand style, content pillars, platforms and posting plan.
NO TEMPLATES. YOUR STRATEGY IS BUILT AROUND YOUR BUSINESS.
NO TEMPLATES. YOUR STRATEGY IS BUILT AROUND YOUR BUSINESS.
03 — WE CONNECT EVERYTHING.
03 — WE CONNECT EVERYTHING.
We help you securely connect your social media accounts to the systems our team uses to manage your content. We organise your account access, communication, content sharing and approvals so everything is in one place and ready to go.
We help you securely connect your social media accounts to the systems our team uses to manage your content. We organise your account access, communication, content sharing and approvals so everything is in one place and ready to go.
YOU’LL KNOW EXACTLY WHERE TO SEND CONTENT AND HOW EVERYTHING WORKS.
YOU’LL KNOW EXACTLY WHERE TO SEND CONTENT AND HOW EVERYTHING WORKS.
04
04
WE GET YOU & YOUR TEAM READY.
WE GET YOU & YOUR TEAM READY.
You’ll receive our content guidance, training and resources. If employees or team members will be capturing content, we can show them what to film, how to film it and the simple things that make their content far more useful.
You’ll receive our content guidance, training and resources. If employees or team members will be capturing content, we can show them what to film, how to film it and the simple things that make their content far more useful.
YOU CAPTURE WHAT’S HAPPENING. WE TURN IT INTO CONTENT.
YOU CAPTURE WHAT’S HAPPENING. WE TURN IT INTO CONTENT.
05
05
YOUR LUNA TEAM GETS TO WORK.
YOUR LUNA TEAM GETS TO WORK.
Now we start building. Your team begins creating your content, writing your copy, preparing your graphics, editing your videos and getting everything ready for publishing.
Now we start building. Your team begins creating your content, writing your copy, preparing your graphics, editing your videos and getting everything ready for publishing.
WITHIN THE FIRST SEVEN DAYS, WE AIM TO HAVE YOUR LUNA TEAM WORKING ON YOUR CONTENT AND PREPARING YOUR SOCIAL MEDIA FOR LAUNCH.
WITHIN THE FIRST SEVEN DAYS, WE AIM TO HAVE YOUR LUNA TEAM WORKING ON YOUR CONTENT AND PREPARING YOUR SOCIAL MEDIA FOR LAUNCH.
06
06
WE GO LIVE.
WE GO LIVE.
Your content starts going out and Luna becomes your social media team. We create. We publish. We manage. We monitor. And importantly, the strategy doesn’t stand still. We learn from what performs, understand what your audience responds to and continuously improve.
Your content starts going out and Luna becomes your social media team. We create. We publish. We manage. We monitor. And importantly, the strategy doesn’t stand still. We learn from what performs, understand what your audience responds to and continuously improve.
07
07
WE DON’T JUST POST AND DISAPPEAR.
WE DON’T JUST POST AND DISAPPEAR.
Going live is only the beginning. Your Luna team works across your accounts on a daily, weekly and monthly basis — managing your content, monitoring performance, responding to comments and messages where included, and helping build engagement around your business. While this week’s content is going out, we’re already working on what comes next.
Going live is only the beginning. Your Luna team works across your accounts on a daily, weekly and monthly basis — managing your content, monitoring performance, responding to comments and messages where included, and helping build engagement around your business. While this week’s content is going out, we’re already working on what comes next.
YOUR SOCIAL MEDIA ISN’T JUST POSTED. IT’S MANAGED.
YOUR SOCIAL MEDIA ISN’T JUST POSTED. IT’S MANAGED.
EVERYTHING STAYS SIMPLE.
EVERYTHING STAYS SIMPLE.
You’ll have access to our content system where you can see upcoming content, review it and approve it before it goes live. You’ll also have a direct WhatsApp group with your Luna team. New project? New customer? Great review? Something happened in the business today? Drop it in the group. We’ll work out how to turn it into content.
You’ll have access to our content system where you can see upcoming content, review it and approve it before it goes live. You’ll also have a direct WhatsApp group with your Luna team. New project? New customer? Great review? Something happened in the business today? Drop it in the group. We’ll work out how to turn it into content.
YOU KEEP US CLOSE TO YOUR BUSINESS. WE KEEP YOUR BUSINESS VISIBLE.
YOU KEEP US CLOSE TO YOUR BUSINESS. WE KEEP YOUR BUSINESS VISIBLE.
AND THEN WE KEEP GETTING BETTER.
AND THEN WE KEEP GETTING BETTER.
We don’t build your strategy once and forget about it. Every week and every month gives us more information about your audience, your content and what gets results.
We don’t build your strategy once and forget about it. Every week and every month gives us more information about your audience, your content and what gets results.
WE LEARN. WE ADAPT. WE IMPROVE.
WE LEARN. WE ADAPT. WE IMPROVE.
Your social media evolves with your business.
Your social media evolves with your business.
YOU RUN THE BUSINESS. WE’LL RUN THE SOCIAL MEDIA.
YOU RUN THE BUSINESS. WE’LL RUN THE SOCIAL MEDIA.
Once onboarding is complete, the hard part is done. Your Luna team is in place. Your systems are connected. Your strategy is built. Your content is moving. Now you can get back to running your business — and watch your social media grow.
Once onboarding is complete, the hard part is done. Your Luna team is in place. Your systems are connected. Your strategy is built. Your content is moving. Now you can get back to running your business — and watch your social media grow.